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- Right to Deletion: You have the right to request the deletion of your MysatGo user account and all associated personal data, subject to certain legal exceptions and retention obligations (like transaction records, security logs).
- How to Request Deletion: You can submit a request for account and data deletion through the designated functionality within the MysatGo platform or by contacting our support team via email at support@mysatgo.com.
- Processing the Request: Upon receiving a valid deletion request, we will take commercially reasonable steps to delete your account and personal data within a reasonable timeframe, typically 30 days, unless we are legally required to retain the data for a specified period. Data may be retained in anonymized and/or aggregated form.
- Consequences of Deletion: Be aware that deleting your account is permanent and will result in the loss of access to your MysatGo services, content, and any associated historical data or credits. You may need to create a new account to use our services in the future.